Terms & Conditions

Supplier identification

www.glossinteriorsonline.com is a site operated by gloss interiors.

We are registered in the United Kingdom with our registered office at 6 Bath Street, Ashby-de-la-Zouch, Leicestershire, LE65 2FH.

Our main trading address is: 6 Bath Street, Ashby de la Zouch, Leicestershire, LE65 2FH.

Product information

Any paint products must be purchased by an adult and used under adult supervision.

Please not our products are for decorative purposes only. We do not sell any toys or items suitable for children to play with. Adult supervision is recommended. Some of our objects may also have sharp points or edges.

Right to cancel

Gloss Interiors want you to be 100% satisfied with your purchase. Our returns period is 14 days from receipt and any goods should be returned within this period. We will only offer a refund or exchange provided they are returned unused, unwashed and all labels are intact and unmarked and are in the original packaging. You have the right to cancel your purchase without having to give a reason at any time within 7 Days (cooling off period) beginning on the day after you receive the goods.

Our policies are all in line with the United Kingdom’s Distance Selling Regulations http://www.legislation.gov.uk/uksi/2000/2334/contents/made

Returning an item…

You must email us as soon as you wish to return an item to glossinteriorsonline@gmail.com clearly stating your order details and the reason for your return.

When posting, please enclose a copy of your invoice with the item you are returning, stating the reason for return and whether you require an exchange or refund. Please note that you will be liable for return delivery costs and we don’t refund delivery costs. Please pack your item(s) in suitable packaging and return the parcel to us at;

Gloss Interiors
6 Bath Street
Ashby de la Zouch
LE65 2FH

We recommend you obtain a Proof of Posting Certificate for returns. You should keep this until you have received your exchange or refund. We will make a refund or exchange once we have received the goods, we do not accept any liability for goods returned.

If you believe your goods to be faulty, please return the item to us together with a copy of your invoice with a note explaining what you believe the fault to be with the goods. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

  • for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer.
  • for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
  • for the supply of audio or video recordings or computer software if they are unsealed by you.
  • for the supply of newspapers, periodicals or magazines.
  • for gaming, betting or lottery services.


All notices you send us must be sent to the contact details on this site glossinteriorsonline@gmail.com We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.


These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.